microsoft support

Upgrades

Upgrades

If you frivolously upgrade software you are tempting fate. Upgrade only if you are compelled to do so, or if the company is less stupid like Google or Apple. Your antivirus upgrade is also fine, as long as it is free. You never need to pay for an antivirus that you can use for free. You do NOT need to be protected even more. Essentially, if it ain't broken don't fix it. Software updates are sometimes worse than the older one. It happens all the time. This is especially true of Microsoft operating systems. When a new one comes out, wait at least 2 years and then search online reviews of the operating system to make sure they haven't released another multi-million dollar loser, or call and ask me. Wow, I just realized that Windows 10 became popular in Early 2016. In the last year it seems mostly stable now, and Windows 11 seems a little better, so far. Microsoft updates are still more of a liability than a necessity in my experience.

If you did upgrade to Windows 10 and everything seems ok, I suggest you still backup any important data. Approach Windows 10 like you don’t really trust it with your important files.

In 2024, I am finally recommending you upgrade from trusty Windows 7.

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Scumbags

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Scumbags

Short version: 

Any “tech support” that you are inspired to call from an ominous warning on your computer is bogus. Any ominous calls you receive that scare you about your computer are bogus. Never let anyone remotely connect to your computer! If you did not specifically go to the company website, (dell.com HP.com xfinity.com etc.) and find a tech support number directly on that website, then you are talking to fake tech support. You will have your confirmation once they ask you for money. Don’t wait for that proof until after you have already let them remotely connect to your computer. If you have given your card number and paid one of these scam companies, call your credit card company and ask to start the process of getting that money back. You almost always will. You have been a victim of fraud. Whether your fake support has actually fixed something or not is irrelevant, your initial introduction to them was fraudulent in one way or another.

 
Testimonials

Great local personal service and he got back to my right away. When Eddie showed up to my house he told me he lived just a mile or so away and we ended up having a lot in common. He made me feel comfortable right away and his rates were very fair. Eddie went above and beyond accommodating my special needs like no one else could or would!! The Computer Guy is your go to in Northern Colorado.

Fort Foot
Google review Aug 2022

Eddie was really friendly and did an amazing job restoring my laptop. He had it done in a matter of hours and the price was well below what I expected it to be, given the general cost of the tech world. I absolutely recommend The Computer Guy!

Sarah Barbey
Google review July 2022

Eddie has a wealth of knowledge and the level headedness to talk me off my ledge of paranoia and worry about my computer possibly being hacked. Eddie has been invaluable over the years with helping us with a wide range of issues and is THE FIRST AND ONLY person we would call with computer/IT issues.

Nimrod2020
Google review Feb. 2022

Fast. Affordable. QUICK!
I called Eddie later in the evening and he was extremely understanding of my situation. The Long/Short I completely broke my Hard Drive. Eddie not only had the part needed on hand but quick to install, had my gaming CPU ready to go within hours time.
Reliable.
I couldn't believe I called other places, Eddie is worthy of your praise and attention, and I hope to shower him with more in the future.
Thank you endlessly!

Zachary H
Google review Jan. 2022

We had a hard drive go out on one of our computers at our business and needed a fast turn around. Eddie got it fixed the same day, with all the data recovered. Great customer service!

Mary S
Google review Nov. 2021

Eddie is fantastic! He repaired my laptop in one day. I brought two in, and he was also honest that the other one wasn't worth investing in a better processor. He is down to earth, and really nice to boot!

Chris and Emily Winters
Google review Oct. 2021

Eddie was very responsive and efficiently set up my home computer work station. Eddie was professional, answered my questions, was courteous, timely, affordable, and attentive. I highly recommend Eddie for any computer problems or questions that you may have!

Doreen Kemp
Google review Sept. 2021

I was thrilled with his work on my computer. It's easy to get taken advantage of when you don't know what's wrong with your computer. Eddie The Computer Guy was honest and trustworthy. The pricing is more than fair. He fixed the issue and upgraded my computer to match my needs. I'm very satisfied with money well spent. He has gained me as a customer for as long as he operates. Thank you!

Beau Brantner
Google review May 2021

Because of Eddie the Computer Guy, I now have a fully functioning computer and much better response time. He was incredibly patient with my poor tech knowledge and very meticulous when it came to setting up exactly what I need. He's very accessible, very reasonable and very knowledgeable. All qualities needed in computer repair! I'd recommend him highly.

Bottom line: Eddie the Computer Guy is not only the best buy for the money, he is the best period.

Kay Rios
Google review 2022

We are always looking to support exceptional local businesses. This is hands down one of those businesses! Eddie is professional, knowledgeable, honest, and responds quickly.

Amanda Canda
Google review Oct. 2022

Eddie is a wonderful computer repair person. I wouldn't use anybody else. He keeps our church computer healthy, and I recently used him to fix my laptop. He is honest and very knowledgeable and skilled. Use him for all your computer needs.

Laurie Gudim
Google review Oct. 2022

Eddie has helped me several times over the past 5 years with my computer- from fixing crashing issues to installing a new hard drive to keep my older laptop current and robust. Quick and efficient, he also takes the time to explain in simple terms the problems and the solutions. Great resource and problem solver!

Joshua Mooradian
Google review Sept. 2022

Very helpful and honest. Answered all my questions and didn’t want anything for his time which included an email and a couple phone calls. Pleasant surprise and the advice made me feel a lot more confident when going in to buy a new computer. Will absolutely go here if I need computer assistance in the future.

Shayli Kalmon
Google review Sept 2022

The Computer Guy provides same day service at your home. He is technically knowledgeable and efficient. He's fair in his pricing and service. We had a problem that wasn't completely solved on the first visit and he didn't charge for the follow-up visit.

Judy Seybold
Google review July 2021

“Eddie has been my hero for over 10 years, in all things regarding our computers. From helping us look at options, decide on purchases, and installing or repairing – he is extremely knowledgeable and very patient with us – the "over the hill" generation. I use a dictation program since I can no longer type, and Eddie always finds a way to help me with this not-too-well-known program. We look forward to his visits, as he is always on time, courteous and respectful, and leads us out of the darkness into the light! I would give him my highest recommendation!”

- Carol Jankunas, July 2019

“We have called on Eddie several times to fix our computers. He comes out the same day and is able to diagnose the problems right away. He's fast and efficient, very knowledgeable and doesn't overcharge for his work. He gives his all to make sure your computer is repaired in a very timely manner.”

- Gene & Sonja Johnston, August 2019

“Eddie is one of the good guys for sure! He is reliable, efficient and honest and will go the extra mile to make sure everything is perfect. Finding Eddie for my computer needs was like finding a great mechanic for my car! Customer for life! :)”

- Penny Harrington, 2018

“Eddie definitely calmed down a panicking college kid that lives off of her laptop... he had it done for me in 7 hours on a SUNDAY. Very friendly and professional. Customer for life... (here's hoping I don't need to buy another hard drive from you soon, though!)”

- Lexi Ellis, November 2017

“Eddy is a great help! My computer broke down on a Saturday night. As I have only 8 days to work on my thesis in Fort Collins it was crucial to make my computer work quickly again. When I called Eddy, he came directly over to the house, on a Sunday, and took the laptop to fix it. The same day it was ready to work again. The laptop works better than before, it's faster etc. I listen to the good advice Eddy gave me, and I paid a very good price for all the work that he did. Eddy is very comprehensive and gives the help you need. It was a pleasure doing business with you. Totally recommendable.”

- Anna Maria Visscher, June 2018

“Highly recommended, I'd would give him 100 Stars if possible, i was at the point that I was about to get a new computer. I took my old one to eddie to see if he could help. In one day and for less than half the cost of a new one he had my old one back and it work better than it was new.”

- Pepper Quinn, May 2019

“If you're thinking of going somewhere else then stop and go to this guy instead. He took my work laptop that in on a Sunday, fixed a Windows 10 corruption and replaced my harddrive with an SSD that day. The entire time he was trying to save me money in whatever way he could. IT people take notes, this is how it's done.”

- Dan McKey, November 2018

“Eddie showed up precisely on time and was very patient and thorough in working through my iPad/printer problem. I really appreciate his pragmatic, can-do approach. When he had to return a couple of days later for some tweaking, he stayed for an hour and didn’t charge me! I would definitely recommend The Computer Guy.”

- Lisa Knudsen, March 2019

“I highly recommend The Computer Guy!
A friend of mine recommended to call him when I had many issues with my older PC, Eddy came over and explained in "understandable" language what my problems were and were beyond being fixable. He recommended to replace the pc and sold me a newer model used pc at a very reasonable price.
Wow, what a pleasure to work with this "upgrade", fast and flawless, it has been a year and a half and is working just fine! Also, when I reach out to him for answering any questions, he always responses immediately. He's My Computer Guy!”

- Nico Zentveld, February 2019

“I am fairly computer savvy. I work at a software company and build my own computers... one call to the computer guy and he was able to help solve my issue. I can't stress how great he was. Truly top notch service. I'd give 10 stars if possible.”

Drew Dixon, April 2018

"Eddie was honest and straightforward regarding my computer being dead. He could of made a lot of money off of me, but instead told me the truth up front. He also worked over a holiday weekend to help me out and did NOT charge me an arm and leg to do so. I will recommend The Computer Guy to anyone who needs assistance with their computer!"

- Amber Romkee 

"My computer seemed like it was under some sort of full-scale porn advertising popups siege.  Eddie sat down and immediately asked if I had a teenage son.  I said, 'yes, why?'  He just nodded his head and said he'd fix us right up. He did, and gave us some strategies for protecting our computer from teenagers. He is our new guy for computer repair in Fort Collins."

- Paul Berman,  Fort Collins

“Eddie, thank you for your honesty when you serviced our computer. We thought our computer would need to be replaced but your wisdom and skill allowed us to keep our computer and save money. Also thank-you for setting up the lap top and for your patience while teaching us how to use it.”

- The Johnsons, Windsor, CO, 2017

“Thanks to Eddie, both our PC & laptop are both back in great shape. He found our problem(s) & took the time to explain why they happened & the fixes he did to do the repairs. He came within 24 hours of my call, he was right on time & didn't over charge. He is now our go-to guy for computer problems & I highly recommend him.”

- Stephen Lee

“My highest complements and thanks to The Computer Guy. A grandma techno nerd here. I use all my devices a lot, but when something goes haywire, I am out of luck. Eddie was patient with my questions, stayed in frequent contact until the computer was all ready to be collected and was very reasonable in his charges. He gave me permission to call if I had questions once I got home. Our son-in-law recommended him, so our family has our go-to guy. Thanks, Eddie.”

- Pam S.