xfinity

Connexion

Connexion

Why wouldn’t you switch to Connexion?!
Well, what do you know! Now that Xfinity and Century-Link have competition they have decided to try and not be so despicable. Remember how we were treated when they had us right where they wanted us, with no alternatives? And don’t forget all those good times when Century-Link was Qwest and Xfinity was Comcast. I have assembled some of their Greatest Hits!

  • Ever been told by a recording to find help and options online when your internet doesn’t work?

  • Have you ever been left on hold forever, and then disconnected?

  • Does your price of internet seem arbitrary and you’ve hoped you got someone on the phone who gave you a good promotion that year?

  • Ever discover that your neighbor was paying $40/mo less for the same plan that you have?

  • Have you opened your bill and discovered expensive surprises?

  • Have you ever marveled at how many times you could be transferred to the wrong dept.?

Scumbags

Scumbags

Short version: 

Any “tech support” that you are inspired to call from an ominous warning on your computer is bogus. Any ominous calls you receive that scare you about your computer are bogus. Never let anyone remotely connect to your computer! If you did not specifically go to the company website, (dell.com HP.com xfinity.com etc.) and find a tech support number directly on that website, then you are talking to fake tech support. You will have your confirmation once they ask you for money. Don’t wait for that proof until after you have already let them remotely connect to your computer. If you have given your card number and paid one of these scam companies, call your credit card company and ask to start the process of getting that money back. You almost always will. You have been a victim of fraud. Whether your fake support has actually fixed something or not is irrelevant, your initial introduction to them was fraudulent in one way or another.